01
What is included
Use-case definition, knowledge base, conversational prototype and channel integration.
02
Who it is for
Support, operations or internal teams losing time on the same questions or triage.
03
Deliverables
An agent on a real channel, tone/limit guidelines and basic usage metrics.
Not a generic chatbot
We work with your documentation and systems (when access exists). The assistant knows what it can answer alone and when to hand off to a human.
- Customer or supplier support with FAQs and status lookups.
- Internal assistants for onboarding or process questions.
- Request triage before tickets reach expert teams.
How we work
01 · Diagnosis
We map the real process (tools, data, exceptions) and define the measurable outcome we are after.
02 · Prototype
We build a minimal version on real data to validate the approach before investing more.
03 · Production
Go-live with the team that will use it, monitoring and follow-up improvements.
Related services
What should your assistant do?
Tell us the channel (web, WhatsApp, internal) and the questions that repeat most.